Oriental Suites Hotel & Spa

Fantastic Stay at Oriental Suites Hotel & Spa I recently had the pleasure of staying at the Oriental Suites Hotel & Spa in Hanoi, and I must say, it exceeded all of my expectations. The room rate was incredibly reasonable, especially given the hotel's prime location and the quality of the accommodations. My room was spacious, elegantly appointed, and spotlessly clean. But what really sets this hotel apart is the exceptional service. The concierge, Ms. Hanna, went above and beyond to ensure my stay was truly memorable. She provided invaluable recommendations on local attractions and restaurants, and even arranged for a private car to take me sightseeing. And Evelyn, the front desk manager, was a true professional and the epitome of hospitality. She greeted me with a warm smile every time I passed through the lobby, and was always available to answer my questions or offer helpful suggestions. Overall, I cannot recommend the Oriental Suites Hotel & Spa highly enough. If you're looking for a luxurious yet affordable hotel experience in Hanoi, look no further. I will definitely be returning on my next visit to the city.

The staff is very nice and helpful. The room facility is new and good conditions. The room, bathroom size are big and good.

The Oriental Suites Hotel offers an unparalleled experience for its guests, seamlessly merging contemporary elegance with timeless tradition. Each room is tastefully adorned with luxurious furnishings, providing an oasis of comfort and tranquility. The staff stands out for their exceptional attentiveness and friendliness, always ready to offer assistance with a genuine smile. Moreover, the hotel’s strategic location grants easy access to major attractions, making it an excellent choice for tourists eager to discover the area. From the meticulously maintained facilities to the gourmet dining options, every aspect of the hotel exemplifies its dedication to excellence. Adding to the allure of the Oriental Suites Hotel is its world-class spa, a sanctuary of rejuvenation and relaxation. Guests can indulge in a variety of treatments designed to soothe the body and mind, from invigorating massages to revitalizing facials. The spa's tranquil ambiance, combined with the expertise of the professional therapists, ensures a deeply restorative experience. With its comprehensive wellness offerings, the spa at the Oriental Suites Hotel provides the perfect escape for those seeking to unwind and recharge, enhancing the overall luxury experience. Furthermore, we extend our heartfelt thanks to the tour sales team at the Oriental Suites Hotel. Their service in arranging tours was impeccable, characterized by exceptional attentiveness and care. Each tour was organized with precision, ensuring a smooth and enjoyable experience. The recommendations were well thought out, providing an enriching exploration of the local area. Booking tours through the hotel was incredibly convenient and added significant value to our stay. Their dedication and professionalism made our trip truly memorable, and we highly recommend their services to future guests.

Location is good, as it is in the Old Quarter and within minutes walk of the lake. In weekends you have the night market, but as it stops at 11 pm it isn't that noisy after that time. Staff tried their utmost, are friendly and have a reasonable command of the English language. Room is large enough, and bathroom also.

The Oriental Suites Hotel creates an unforgettable experience with its fusion of modern elegance and traditional beauty. The rooms are tastefully appointed, providing an inviting space for relaxation and comfort. The staff's attentiveness and friendliness make every guest feel welcome and valued. The hotel's excellent location offers easy access to major attractions, perfect for those wanting to explore. Impeccable facilities further underscore the hotel's commitment to top-notch service.